Windows Latest Crowdstrike Update : Blue Screen Error

Windows Latest Crowdstrike Update : Blue Screen Error








Summary

CrowdStrike is aware of reports of crashes on Windows hosts related to the Falcon Sensor.

Details

Symptoms include hosts experiencing a bugcheck\blue screen error related to the Falcon Sensor.

Current Action

CrowdStrike Engineering has identified a content deployment related to this issue and reverted those changes.
If hosts are still crashing and unable to stay online to receive the Channel File Changes, the following steps can be used to workaround this issue:

Workaround Steps:

1. Boot Windows into Safe Mode or the Windows Recovery Environment
2. Navigate to the C:\Windows\System32\drivers\CrowdStrike directory
3. Locate the file matching “C-00000291*.sys”, and delete it or rename to "C-00000291" .
4. Boot the host normally.
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